Privacy policy

This policy explains what personal information Ask and Lead Professional Coaching Services collects through askandlead.com and its scheduling page, how it is used and the choices you have.

Information I collect

• When you book a session or buy a package: your name, email address, phone number, the appointment you choose and any answers you give on the booking form.
• When you pay: payment is handled by Stripe. I do not see or store your full card number.
• When you use the contact form: your name, email address and message.
• When you visit the site: basic usage information, such as pages viewed and approximate location, collected through cookies and site analytics.

How I use it

• To schedule, confirm and remind you of sessions.
• To process payments and send receipts.
• To reply to your questions.
• To understand how the site is used and improve it.

I do not sell your personal information.

Services that process your information

• Squarespace hosts this website, its contact form and site analytics.
• Acuity Scheduling manages bookings and packages.
• Stripe processes payments.
• Zoom hosts virtual sessions.
• Google reCAPTCHA protects the contact form from spam. It looks at how the page is used, along with browser and device details, to tell people from automated bots. Google's Privacy Policy and Terms of Service apply.

Each of these services handles your information under its own privacy policy.

Coaching conversations

What you share in coaching sessions is confidential. It is covered by the International Coaching Federation Code of Ethics and by the coaching agreement we sign before coaching begins.

Your choices

You can ask to see, correct or delete the personal information I hold about you. You can also set your browser to block or remove cookies. To make a request, use the contact page.

Changes

If this policy changes, the updated version will be posted on this page with a new date.